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Sales Consultant (Renovation Platform)
Job Roles & Responsibilities
- Plan and implement sales activities to achieve company targets for maintaining profitability
- Establish and maintain a good relationship between owners and contractors
- Generate and follow-up on sales leads through various channels, including referral networking, cold-calling and company campaigns to meet sales targets
- Match residential/commercial property owners with professional, high-quality and reliable renovation services to meet customer needs
- Understand customer's renovation and technical needs, coordinate with the Contractor to explain the project in detail, and help avoid unnecessary expenses and troubles in after-sales
- Responsible for prospecting customers with renovation needs across different channels to grow your own pool of clients
- Identify and capture additional renovation needs from existing customers to up-sell /cross-sell more services and products
- Committed to providing clients with the best customer experience, caring for all guests, and meeting service standards
Key Skills & Qualifications
- Minimum 2 years of sales experience, particularly in client-facing project sales/service matching will be given priority
- Understand the importance of sales as a company's core function with proven track record of sales success, preferably in the renovation platform sector
- High-energy level with a winning mindset, be result and KPI driven
- Highly people-oriented, patient, caring about customer needs, and service goal-oriented
- Proficient in Google Suite, AutoCAD, SketchUp, Photoshop, Microsoft Office and Chinese input method
- Self-motivated with a strong discipline to take ownership, accountability and initiative in exceeding business and individual goals as part of a winning sales team
- Able to take into account multiple customer sales requirements at the same time; outgoing, positive-thinking and able to work under pressure
- Understand fluent business Cantonese, express clearly, and have good reading and writing skills in Chinese and English
- Be independent, responsible, diligent, humble to learn and willing to accept challenges
- Have good communication skills, proactive work attitude and teamwork spirit
- Passionate/familiar with residential and commercial renovation
- Flexibility and are available to work during hours of operation, including weekends and during busy periods there is an expectation to standby anytime in responding to customers
Our Benefits & Offerings
- Competitive salary package with monthly commission
- Performance bonus
- Comprehensive sales training & mentorship programme
- Group medical benefits and dental subsidy
- A lot of good snacks with staff allowance
- 17 days bank holidays & 10 days of paid annual leave
- Additional leave includes, birthday leave, study leave, marriage leave, etc.
- Staff renovation discount and referral bonus
- Employee shopping discounts
- Flexible work policies and strong work-life balance
- Fun, collaborative and innovative startup work culture
- Young and energetic team
- Team festive parties and events